The Dig Ref listserv debates the use of “dawg” in virtual reference transactions. Here’s a good example of a transcript of a librarian doing virtual reference who is comfortable dealing with someone who uses a ton of slang.

Monitoring an academic queue gets me fewer opportunities to provide virtual reference to users who type “yo!” every few minutes, but at least if someone is typing “yo dawg” it sounds like they are anxious to get an answer to their question. Nothing wrong with that!

TTFN!